Exchange Policy

You have 30 days from the shipping date to exchange your purchase from The original items should be returned within 14 days of the request for exchange. You can change the size or colour of your items. Exchanging an item bought on is easy but you will be responsible for the return postage unless the item sent out to you is detective or damaged.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to Urban UK Limited 333 Edgware Road, London, NW9 6TD. We recommend you use a trackable shipping service or purchasing shipping insurance when returning an item. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged item to reach you may vary.